1. Information Collection: At SOS Geek, we collect and store customer information, including phone numbers, in our HubSpot CRM when you opt in for SMS communication. We may also collect data from lead vendors like Angi, Bark, Thumbtack, or directly over the phone when you contact us for IT assistance services. If consent is obtained through initial messaging by the consumer, verifiable proof of how and where to text us is displayed on our website, flyers, business cards, or other visible locations.
2. Use of Information: Your information is used to confirm account details, assist with inquiries, send renewal alerts, and provide relevant updates regarding our online and on site IT assistance services. We do not share your data with third parties for marketing purposes.
3. Data Security: We implement security measures to protect your personal information from unauthorized access or disclosure.
4. Opt-Out & Data Control: You can opt out of SMS messages anytime by replying “STOP” or contacting us at support@sosgeeks.com. For assistance, text “HELP” or visit our website at sosgeeks.com. To review, update, or delete your information, please reach out to our assistance team.
5. Message & Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan. Messaging frequency may vary.
6. Consent Statement: By providing your phone number, you consent to receive IT assistance messages from SOS Geek. Reply “STOP” to opt out; reply “HELP” for assistance. Message and data rates may apply. Messaging frequency may vary. Visit our Privacy Policy and our Terms of Service.
